m-e-dical.com - Terms & Conditions

All instruments are made to order, apart from a relatively small number of frequently selling items. Since we want to offer the best possible value we avoid the cost of keeping finished stocks, we do not print catalogues & pricelists, we have no sales reps to visit you and we do not shower you with free gifts.
Our offer targets health care professionals, although we generally ship to anyone, anywhere. Our prices do not include VAT, which may or may not apply in your part of the world. All product information in our catalogue is to our best knowledge, sizes may vary up to 5% due to accuracy of conversion between metric and imperial system. Orders are accepted as confirmed.
We ship worldwide direct, free of any shipping charge for orders of 100.00 or more - for smaller orders a flat shipping and handling fee of 15.00 will be charged. Prices are quoted in EURO () - for customers in the USA however and on special request we will confirm orders in US$.
Payment terms: Except for shipments to our regular customers in Germany all orders are subject to full prepayment. Please note that it is also due to this condition that we can offer you competitive prices: We want to avoid that our honest and serious customers pay for expenses caused by customers who pay late or not at all. With our policy we avoid any expenses to follow up on payments, which are very significant in other companies and have to be covered by higher prices.